Features +

We have a range of telephony, fax,email and voice-mail services incorporated into our packages. To see a description of a feature take a look a the list below.

Call Management

Call management features are robust with many configurable options. Users can route calls to any number to ensure they never miss a call. An automatic attendant can be configured that routes in-bound callers, including those from Skype mobile, land-line, SIP (Session Initiation Protocol) faxes and more. Call routing can be set by recipient name or […]

Call Recording

Start recording a conversation at any time in a call or have it record every call automatically. The recorded part of the conversation will then be delivered to your email for your review. Businesses; both small and large are learning the value of recording calls. Some businesses are even mandated to record such calls. There […]

Call Screening

You can discover who is calling before you answer. The call screening feature will ask the caller,”Who is calling?”, then you can decide whether to have the call transferred to your phone for you to answer or to send the caller to voice-mail to leave a message.

Caller Announce

As part of the call screening process you are able to set up a pre-recorded message to ask the caller ‘may I ask who is calling please’. The system will then announce the callers response , allowing you to hear the name of the caller before you answer.

Dialing Out

By using your Corporate Answer account to dial out to your clients you are able to display the same number and caller ID wherever you are calling from. By using the dial out feature consistently you will be able to take advantage of the advanced call tracking and reporting features from your account to analyze […]

Email To Fax

Our email to fax service will enable you to increase productivity when sending faxes as well as removing the costs associated with using a traditional fax machine and number. By opting to use one of our fax packages you will be able to send faxes from your email. You can send faxes directly from your […]

Fax to Email

Our fax to email service will enable you to increase productivity when receiving faxes as well as removing the costs associated with using a traditional fax machine and number. By opting to use one of our fax packages you will be able to receive faxes directly as an attachment in your email. You can send […]

Follow-Me / Find-Me

You can configure your Corporate Answer telecom system to forward calls to a single number. You setup find-me/follow-me to go to a designated number and change this at anytime through your online portal. You can additionally make your number ring through to multiple numbers at the same time. Setup “Find Me” “Follow Me” to forward […]

Group Messaging

You may have some important information that you need to send to a large number of people. With the group messaging feature you can create different groups for bulk messaging. This feature allows you to send a recorded message to an individual or group of contacts. You can also forward a message you have received […]

Group Messaging

Live Call Transfer

Live call transfer lets you forward your call to another telephone number such as a cell phone or residential telephone number. Customers who call your phone number or extension will not know that you are receiving calls on your cell phone or residential telephone number. The live call transfer feature is often used to allow […]

Manage Your Availability

If you need to change your availability, by calling your virtual system you can change your status to unavailable. This will send any callers to voice-mail, where they will hear a tailored message from you and then be able to leave a message. This will help keep your callers informed and enable them to still […]

Music on Hold

With our music on hold service you can choose which music or message to play dependent upon time, day or caller ID. You can also play customized music for each extension number. Play messages to answer client’s frequently asked questions or give directions to your company office. Using music when a caller is on hold […]

Online call reporting

With our online call reporting you will be able to manage and analyze your telephone, fax and voice-mail activity. There are many benefits which can be gained from using this service such as tracking the effectiveness of marketing campaigns and searching call history. All of the helpful tools that can be accessed from your Corporate […]

Recieving Messages

We offer flexible ways for you to receive your messages. You can have them delivered to your email address, as a mp3 file, through your online account via the web or call your account from your phone and listen. You can be notified through your cell phone when you have received a new message. This […]

Return Call

With this feature you will be able to return a call to a contact who has left a message simply using the caller ID of the sender. This will save you the time of having to initiate another call.

Scheduling

This is another feature offering you greater flexibility in how you are contacted at times specified by you. If you need to receive calls to your cell on certain mornings or on a particular day of the week you can schedule this via your Corporate Answer account. You are also able to manage times when […]

SMS-TXT Notifications

Get instant notification via SMS text whenever your company receives voicemails, faxes, missed calls or urgent messages. You can also configure Corporate Answer to forward notifications for any of voice messages, fax messages, answered calls, or even all calls.

Transfer To Extension

The ability to transfer calls to extension numbers allows you to connect employees at local and off-site offices. This feature presents a professional appearance to the customer and allows employees to communicate with each other as though they were all in the same building, no matter where they are.

Transfer to Voicemail

To help you capture important information during a conversation you can send the caller to voice-mail at any time during the conversation to record the all important piece of information.

Unlimited Call Handling*

Our system is capable of handling multiple calls simultaneously. Each call will be managed by the system to direct the caller to the correct recipient, whether it is a staff member or voice-mail. Your Corporate Answer virtual phone system will never be overwhelmed by the number of calls you receive.

Urgent Messages

This feature allows you prioritize the importance of incoming messages. If the contact flags the message as important or urgent you can arrange, through your Corporate Answer account, to have all urgent messages sent straight to your cell phone via a text message. Even have the message delivered as a phone call straight to you […]

Virtual Office

We offer integrated and scalable Virtual Office solutions. The solution features full PBX functionality. Virtual office telecom service allows for greater unified messaging features. IVR, voice-mail, intuitive CRM portal scaling and more. Companies can save on integration costs and can deploy a Virtual Office solution quicker than a typical telco, “Ma-Bell” or other standard telephone […]

Virtual Secretary

The Corporate Answer virtual secretary will present a professional touch to your virtual phone system managing all of your calls, forwarding when needed to your designated number or voicemail, providing information to your callers and guiding them to the right place when they call. The virtual assistant is always available 24/7.

Web Admin

This is where you manage everything in your account. This allows you to have full control of all the features in your account from anywhere in the world. You can manage your call preferences, availabilities, listen to messages, view your faxes and much, much more. A Corporate Answer account will help you manage and streamline […]